Programme page

Developing programme

Digital rights and public systems

Communities and civil-society organisations can identify digital risks, use correction and grievance routes, and influence systems before exclusion becomes normal.

K-HAKI programme activity in February 2024
StatusDeveloping programme
Primary baseKibera, Nairobi
ApproachCommunity learning, evidence and accountable action

Digital public systems can reduce time and cost, but they can also exclude people who lack documents, devices, data, literacy or a way to correct an automated record. Civil-society organisations also need secure, affordable infrastructure for sensitive work.

What the existing record shows

This programme is grounded in K-HAKI’s existing legal-identity and access-to-justice work. The fuller digital-rights programme, Maisha Namba safeguards work and secure hosting service remain developing concepts, not completed projects.

Work streams

What the programme contains.

01

Community risk mapping

Document access, privacy, language, disability, identity and grievance risks with affected users.

02

Digital legal empowerment

Plain-language information on personal data, consent, access and correction.

03

DPI accountability

Human-rights questions for identity, payment and public-service platforms.

04

Secure civic infrastructure

Explore privacy-conscious hosting, backup, access control and incident support for CSOs.

Planned or recurring outputs

What people should be able to see.

  • Community risk maps
  • Safeguard checklist
  • Referral and grievance map
  • Youth knowledge sessions
  • Service design and sustainability plan for secure hosting

Learning and accountability

How we will avoid shallow reporting.

A pilot should measure whether people can complete a task, understand the data used, correct an error and reach human support. Technology adoption by itself is not impact.

Explore this work with us.